At ANAND HOME STORE, we are dedicated to delivering your home essentials with the highest level of care and efficiency. Through our sub-brand, Sault Story, we provide you with all the details regarding our shipping process, timelines, and policies to ensure a seamless shopping experience.
1. Processing Time
- Order Processing: All orders are processed within 1-2 business days. Once your order is processed, it will be shipped using your selected shipping method.
- Custom or Personalized Orders: These may require additional processing time. Estimated delivery times will be communicated to you during the purchase process.
2. Order Tracking After your order has been shipped, you will receive a confirmation email with tracking information. You can track your package using the tracking number provided in the email.
3. Shipping Restrictions
- We currently do not ship to P.O. Boxes or military addresses.
- International shipping may incur customs duties, taxes, or other charges, which are the responsibility of the buyer.
4. Lost or Damaged Shipments Sault Story takes great care in packaging your items. If your shipment is lost or damaged in transit:
- Contact us within 48 hours of receiving a damaged package.
- For lost packages, notify us immediately, and we will assist with tracking and claims.
5. Changes to Shipping Information If you need to update your shipping address or other details, please contact us within 24 hours of placing your order. Changes made after the item has shipped may not be possible.
6. Delivery Delays While we aim for timely deliveries, unforeseen circumstances such as weather or carrier delays may occur. Sault Story is not responsible for delays beyond our control, but we will keep you informed of any disruptions.
7. Contact Us For any questions regarding your shipment, please reach out to our support team:
- Email: saultstory@gmail.com
- Phone: +91 81691 47991
Thank you for choosing Sault Story! We appreciate your trust and are committed to ensuring a smooth and satisfying delivery experience.